Order delays during Covid-19
Latest update
Sep 3, 2020
Information regarding Covid-19
The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual.
Our standard fulfillment estimate of 1-5 business days is currently closer to 2-7 (US) and 2-7 (EU & Other Countries). We are almost back to normal!
We’re actively communicating with our fulfillment partner and following the latest news on Covid-19. This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe.
Estimated Delivery Time
| Cost | Fulfillment | Shipping | |
|---|---|---|---|
| US | FREE | 2-7 days | 3-4 days |
| EU | FREE | 2-7 days | 3-7 days |
| Other countries | FREE | 2-7 days | 5-9 days |
Orders shipped within Australia from our partner facility are estimated to be fulfilled in 1-3 business days.
Please note:
Due to multiple warehouse shipping, sometimes your items will arrive separately - which is perfectly normal. Please wait a little longer, the rest of your shipment is coming shortly!